Customer Feedback

Customer Feedback2018-12-18T20:50:30+01:00

For more customer feedback see our Which! Reviews here.

I’d like to thank you and the team for a first class job. We moved into a drafty single glazed house 2 winters ago and have never managed to get the house warm. In addition the water pressure was appalling, providing little more than dribble from the hot tap in the kitchen. When you finished, the house felt like the house had been double glazed, it’s so warm and we can run 2 showers without any drop in pressure. In addition, we’d had to run the boiler virtually all the time to keep the house barely warmed. Now the boiler is so efficient it not only uses less gas, but we also need it on less as the radiators heat up so quickly. We should save massive amounts next winter. Plumbing Wise installed a megaflo and a new boiler, but they also a spent a number of days working on nearly every radiator to get every room warm. Their attention to detail is fantastic and they worked late virtually every day to make absolutely sure we were happy. Most of our pipework runs under the house with only about 4 ft headroom. Despite this Andy and the team spent hours in this cramped space to make sure that everything was fine. I will definitely use Plumbing Wise again and will recommend them to all. Thanks for making our house warm.

Toby & Emily, Finchley, North London
We recently finished a project in Grove Park Wanstead E11 for one of our clients extending and altering an old Victorian house. With the Architects design and with help from Andy of Plumbing Wise and myself we designed the under floor heating and hot water system to the 6 bedroom house and 5 bathrooms. We installed 2 Valliant boilers and 2 megaflos to efficiently run the heating and hot water requirements, the under floor heating is zoned on all 3 levels.

Working as a main contractor with Andy and his team was smooth and professional, works started on schedule and finished on schedule for my client and hand over.

We have two projects in progress that Plumbing Wise are working with us on and two projects we will be starting shortly all for high end clients.

Kevin Brooks, Inline Builders
I’ve recently been in contact with Andy of Plumbing Wise to arrange a gas boiler service. There was nothing fancy in the request, just a boiler servicing, but it is always a reassuring feeling when you have an appointment booked that the tradesman doing the service appears, and appears on time. At 9 o’clock on the dot and Andy arrived.

The boiler service was done professionally. Andy made sure I understood what was involved in the process and that I personally saw the result of the gas meter testing. In fact after he was done, he even swept up some dust and debris that was in the boiler cabinet. Now that’s a pleasant surprise!

I could not recommend Plumbing Wise more for being reliable, fast and efficient and for providing a great service. I will certainly be using them again and recommending them to anyone who needs any type of plumbing and heating servicing or repairs.

Melissa Hunt, Enfield
Just before winter started in earnest I thought it wise to have our central heating system serviced to keep our clients warm during their visits. I called Andy from Plumbing Wise and he was able to come after clinic hours in the evening, he gave an exact quote and booked it in for the following week. He arrived on the day and at the time he said he would and completed the job in around three hours.

I am happy to recommend Plumbing Wise to my friends and family with no hesitation.

Robert Hawkins, Winchmore Hill, North London
I would recommend Plumbing Wise to anyone who needs honest, reliable, professional and very friendly plumbers for the smallest job of fixing a tap to a full installation of central heating, and they are very competitive price wise. We contracted them to complete a full installation of first fix plumbing for our four bedroom house in N13. The house was completely renovated and had never seen central heating in its hundred year history. Nothing seemed to be too much trouble for them, even when we asked them to use copper piping and fixings throughout. We found the Plumbing Wise team to be completely professional and very friendly and they gave 100% to the job, even during some very stressful times during the fit-out. We still use them, four years after they completed the full installation, for the smallest of jobs. I wouldn’t use anyone else.
P Chard, Palmers Green, North London
I know a great plumber. He is a good friend of mine but the following recommendation is genuinely on the basis of work done!

His name is Andy Garrard and the company is Plumbing Wise and he did a great job for me just yesterday. He also did a sizeable job for my business partner at about three fifths of the prices that two other plumbers had previously quoted.

Tony, Winchmore Hill, North London

We were recommended the services of Plumbing Wise, by Robert Hawkins, to help rectify a previously installed faulty and unfinished central heating system that had given us many stressful months. Andy from Plumbing Wise was extremely helpful and very professional, taking full control of our installation, alleviating any concerns we had.

We found him to be reliable, trustworthy and accommodating of any requests. He went out of his way to ensure that we were kept well informed throughout the whole process and happy with every step of the new installation. Plumbing Wise prices were competitive and very reasonable for the high level of service we received. We would not hesitate to recommend Andy from Plumbing Wise for the reliable, honest high quality service.

Simon & Sarah Wells, Suffolk
During all the work, Andy would explain why the product and system was chosen and was most suitable, and the long term benefits of the work he was doing.

His charge out rate was very reasonable and was always ready to come in to adjust the system and sort out any concerns.

Thanks to Andy, we now have a nice warm house!

Marco Di Franco, Enfield, North London
Called on Monday, came over first thing Tuesday and by mid-afternoon, my heating was back on. very impressed and would recommend to anyone.
Engin, North London